At Serene, we take great care in preparing every order to ensure it arrives beautifully packaged and ready for use.

Orders are typically processed and dispatched within 1–3 working days. Once dispatched, delivery times will vary depending on your chosen shipping method and location.

You will receive a confirmation email once your order has been shipped.

While we aim to meet all estimated delivery times, occasional delays may occur during busy periods or due to circumstances beyond our control.

If your order arrives damaged or if you have any concerns regarding delivery, please contact us and we will be happy to assist.

For any shipping inquiries, please contact us